Please use the following link to register for personal online banking: https://republiconline.republictt.com/ICBankingTT.UI/#/administrationGeneral/login
You will be requested to enter the following information:
Once you’ve completed the process, you’ll receive an email with your temporary password. You will then be guided to complete your first-time login, after which, you can enjoy all the benefits of our online banking services. If your account doesn’t have an associated PIN, please make an appointment and visit the Branch nearest you for further assistance.
If you change/misplace your registered mobile device, follow the steps below:
For customers with OTP (One Time Password) or SYNC as second factor authentication
The mobile device should now be updated.
On your next login, you will be requested to enter an OTP or Sync approval done via the mobile app.
For customers with SMS (text) as second factor authentication
If SMS is selected, no action is required once you have access to the same mobile number registered on our service. If you do not have access to the registered number, please follow steps 1 – 3 above, ensuring that you select ‘SMS’ in step 3.
To access our mobile app - RepublicMobile, download it from the Apple App Store or Google Play Store on your mobile device. If you are already registered, enter your username and password to proceed. If you are a new user, you can sign up via the app.
RepublicOnline is compatible with the following Internet browsers, which are supported by the web channel only:
RepublicMobile is compatible with the following smartphone operating systems:
Note the following additional mobile device requirements:
The upgraded system offers a variety of new features, including:
The Peer-to-Peer payment module allows customers to both request and make quick and simple payments to other Republic Bank customers. With this functionality, you can also structure collection of funds and share expenses. No information of the receiving customer's account is needed, only their cell phone number, which can be selected from the contact list or a new one can be entered if it was not registered.
This is a mobile app function, which allows the user to be able to see summary information of his/her accounts and cards on the Home screen without having to log in. Upon installing the mobile app, the user can select to activate this functionality, whereby specific ‘Terms and Conditions’ would have to be accepted.
To conduct a transfer, follow the steps below:
Select ‘Transfer’ and choose the type of transfer
Select ‘Debit’ and ‘Credit’ accounts and enter the amount to be transferred
Enter additional data / statement description, select ‘Continue’ and ‘Confirm’ to complete the transaction.
For third party / other bank transfers, you first need to register the beneficiary via ‘Manage > Third Party Beneficiaries / Other Bank Beneficiaries’ and enter the requested information.
| Transaction Type | Minimum Amount | Maximum Amount | Between your own Accounts | TTD 0.01 | TTD 999999999.00 |
|---|---|---|
| Third Party Republic Bank Account | TTD 0.01 | TTD 50000.00 |
| Third Party Local Bank Account | TTD 0.01 | TTD 20000.00 |
| International Bank Account | TTD 0.01 | TTD 50000.00 |
| Utility Payments | TTD 0.01 | TTD 50000.00 |
| Your Credit Card Payments* | TTD 0.01 | TTD 999999999.00 |
| Loan Payments** | TTD 0.01 | TTD 999999999.00 |
| Republic Bank Credit Card Payments | TTD 0.01 | TTD 50000.00 |
| P2P | TTD 0.01 | TTD 50000.00 |
| Cardless Cash | TTD 20.00 | TTD 1500.00 |
| Load Your Own VTM Card | USD 0.45 | USD 1080.00 |
| Load Third Party VTM Card | USD 0.45 | USD 1080.00 |
*As a result of the ongoing challenge with foreign exchange availability, effective March 23, 2021 and until further notice,
you can only use up to a maximum of US$10,000 or up to your credit limit if your limit is less than US$10,000, per statement cycle.
This includes foreign transactions that are applied to the TT$ side of your account. This change does not affect local transactions on the
TT$ side of your account.
**Payments can be made using online banking, however, a loan cannot be completely paid off / closed via these channels.
Cardless Cash is a feature of online banking (Personal) which allows users to access up to TT$1,500 daily at any Republic Bank Blue Machine, without the use of a card. These funds can be sent to yourself or anyone with a mobile number.
Once a Cardless Cash transaction is completed, a Transaction ID and Cash Code will be sent via SMS (text) to facilitate accessing cash via the ATM. These codes are only valid for one-time use and expire within 48 hours.
For Republic Bank beneficiaries – The transfers are instant. Therefore, the beneficiary will have access to the funds right away.
For local Other Bank transfers – Transfers submitted by or before 12:00 noon, will be sent to the beneficiary’s account by the end of day. Requests submitted after 12:00 noon, will be sent the following business day. Transfer submitted on weekends or public holidays will be sent on the following business day.
If your third party Other Bank transfer was unsuccessful, you will receive an e-mail advising of the failed transfer.
Yes, you can complete same-currency international wire transfer transactions. For example, if you have a USD bank account with Republic Bank, you can send funds to another USD bank account internationally.
Please note that local-currency and cross-currency wire transfers are not permitted via RepublicOnline. If you would like to send TT dollars to another local bank, you can avail of the Third Party Local Bank Account Transfer feature.
Please note that wire transfers can only be initiated via RepublicOnline. It cannot be done via RepublicMobile.
A processing time of two days is applicable for wire transfers being sent through RepublicOnline.
Similar to in-branch requests for wire transfers, customers will require the following information to do the same via RepublicOnline:
Yes, you can request a Manager’s Cheque in local currency only. Customers should visit any of our branches for further information on the purchase of foreign currency drafts.
You will have two options for loan payments:
Please note that customers cannot pay off their loans via online banking.
Customers with joint accounts that require more than one signature for transactions will only have ‘Viewing’ access to the joint account(s). For joint accounts that require only one signature for transactions, all account holders will be able to view and conduct transactions via online banking.
There are some exceptions to the transactions that can be done on the app. Retail users cannot do the following transactions via the app:
Balance Cover can be accessed by opening the Menu, then selecting 'Service Requests, then Balance Cover’.
Please note that the Balance Cover link is not compatible with Internet Explorer 11 or older versions.
Online banking offers a safe and convenient platform for all your banking needs. It provides enhanced security features such as second-factor authentication, a security image and secret questions/answers.
When creating your password, it should be 8 to 12 characters long and include at least a capital letter and a number. No special characters are allowed.
You are not required to change your password, as passwords do not expire with the new RepublicOnline.
RepublicOnline’s second-factor authentication is an additional layer of security to ensure your online banking profile is protected. It is an additional step in the login process, which will now be done using your mobile device, instead of the ID Secure card.
You can now choose to use an SMS Code (text), a One Time Password (OTP) or Sync options for your second-factor authentication.
SMS Code
An SMS code is a 6-digit code that is sent to your mobile device, via text, each time you start logging in. You will be required to enter this code to gain access. Please note, standard SMS charges will apply.
OTP
An OTP is a 6-digit code that can only be used once to login and is only valid for 30 seconds. Once it expires, the app will generate another OTP every 30 seconds until the login process is complete.
Sync
The Sync option is a process where the Mobile app prompts for your approval when attempting to login. To activate Sync Approval, go to the RepublicMobile app, select the ‘Sync Approval’ button on the home screen and simply select either ‘Approve’ or ‘Reject’ as desired to continue.
To add an alternative second-factor authentication method, follow the steps below:
Please note: once a second authentication method is enabled, it cannot be disabled.
If you forgot your password, select the ‘Reset Password’ link on the password screen. You will be prompted to enter your secret answer and email address. Once confirmed, a temporary password will be sent to you via email, which expires within 24 hours. When the temporary password is used to login, you will be prompted to change your password.
To unlock your profile, select ‘Unlock User’ on the password input screen. You will be prompted to enter the secret answer and your email address. Once entered correctly, you will be successfully unlocked.
NB: If a user is blocked, he/she will have to contact the bank to be unblocked.
This error appears is due to connectivity challenges. Please retry and you should be able to login successfully. Additionally, it is advisable to clear the cookies and cache on your browser prior to attempting.
There are no additional fees for online banking transactions. However, all standard bank charges remain applicable for the respective transactions done via online banking.
Yes. The use of our online banking is not limited to Trinidad & Tobago and is accessible in any country or location that has internet access.
No, as an existing RepublicOnline user you do not have to re-register for online banking. Your existing username and password can be used to access the service. Customers who cannot remember their current username and/or password will be required to contact the Bank.
Existing RepublicOnline users will retain their current usernames. New users will be required to input their own username during the registration process. The maximum length for your username is 20 characters, which can be alpha, numeric or alphanumeric. Special characters will not be accepted.
Online banking offers a safe and convenient platform for all your banking needs. It provides enhanced security features such as second-factor authentication, a security image and secret questions/answers.
Step 1: Your First Login
Existing Users:
Current RepublicOnline users will need to enter their existing username.
Click ’Next’ to proceed.
Enter your current password and click ‘Next’. You will then be prompted to change the password and click on
‘Confirm’ to confirm the change and continue.
Please note that the new password should be 8 to 12 characters long and include at least a capital letter and a number. No special characters are allowed.
New Users:
For new users, you can login to RepublicOnline by entering the username chosen at registration.
Click ’Next‘to proceed.
Enter the temporary password sent via email, then click on ’Next’.
You will then be prompted to change the password and click on ‘Confirm’ to confirm the change and continue.
Step 2: Set Security Image
The security image functions as an anti-phishing device and will be displayed each time you log on.
Select an image of your choice, then click ‘Next’ to proceed.
Step 3: Set Security Question
Enter a secret question of your choice in the ‘Secret Question’ field provided.
Enter the answer to the question in the ’Secret Answer’ field provided.
Select ’Next’ to proceed.
Step 4: Select Second Authentication Method*
The options available are SMS (text) and mobile app. You will be required to select one of these options.
Option 1 – SMS (only available to customers locally)
Option 2 – RepublicMobile App
When the mobile app option is selected, you will be instructed to download and activate the RepublicMobile app on your mobile device.
Once the mobile app is downloaded, you will be required to sync the mobile device by entering a Coupon Code or scanning a QR code to link the device with your RepublicOnline profile.
*The initial second-factor authentication option selected will be the default option used when accessing the mobile app.
No. ID-Secure cards will no longer be required to access RepublicOnline. You will now be required to use your mobile device for second-factor authentication.
The upgraded system offers a variety of new features, including:
The Peer-to-Peer payment module allows customers to both request and make quick and simple payments to other Republic Bank customers. With this functionality, you can also structure collection of funds and share expenses. No information of the receiving customer's account is needed, only their cell phone number, which can be selected from the contact list or a new one can be entered if it was not registered.
This is a mobile app function, which allows the user to be able to see summary information of his/her accounts and cards on the Home screen without having to log in. Upon installing the mobile app, the user can select to activate this functionality, whereby specific ‘Terms and Conditions’ would have to be accepted.
Yes. The flexibility to schedule payments and transfers daily, monthly or weekly is still available.
